Information for Parents

In this section

Bus Stop Request Process

Please read through all of the provided information before making a route change request. If you feel you have a request that is not answered in the Questions and Concerns section, submit your request in writing to:

Cambridge-Isanti Schools, Transportation
635 18th Ave SW, Cambridge, MN 55008

Or you may submit your request electronically to Tara Ponting, General Education Router at After your request is reviewed, you will be notified by Cambridge-Isanti Transportation of the decision.

Questions & Concerns

How will I know which bus my child takes?

Parents receive an email before school starts each fall giving instruction on how to look up bus stop locations, bus numbers and times on Family Access (not available to private & charter school students). Private and Charter Schools must call their school of attendance for bus schedule information.

How are bus stop locations determined?

  • Our goal is to consistently identify bus stops in neighborhoods on the basis of safety, efficiency and distance between stops. Generally bus stops are located at an intersection in order for the driver to have a wide area to scan for traffic and students, to create efficient routes and to minimize buses backing up.
  • School bus drivers do not have the authority to change bus routes or student pick-up/drop-off locations.
  • Generally, bus stops are located at least three blocks away from each other.
  • Generally, up to 25 students are assigned to a bus stop. This number may be exceeded at cul-de-sacs, high-density housing areas and high school stops because students are not standing on through streets and/or they are older.
  • Bus stops are placed at locations that meet defined criteria, are centrally located and within reasonable walking distances from the student’s home.
  • We are not able to locate bus stops within the line of sight of each student’s home or daycare.

If a bus stop is inactive for a period of 15 school days, it will be eliminated from the route. Students at that bus stop will be considered non-riders. If/when a student will need to begin to ride again, an email to Tara Ponting, General Education Router at stating the student name, grade and school of attendance will initiate the process to place your student back onto the route.

What is the maximum length of time for a bus route?

Every attempt is made to limit student ride times to less than one hour and 15 minutes one way.

Under what conditions is consideration given to adjusting bus stop locations?

Roads and streets sometimes intersect on areas of road that cause concern for school bus transportation and other drivers. We make every effort to select safe places to load and unload students given these varying factors of roads, streets, traffic speed and locations of residences. Adjustments to bus stops may be made when we believe a safer alternative is available

Why do some children have to cross the street to board the bus?

We are not able to route buses so that all children can wait for the bus on the door side. We recommend that children wait on the side of the street that they reside. The bus will activate warning lights and a stop arm to alert traffic in order to accommodate students that need to cross the street to board the bus.

Will the bus drive into a cul-de-sac or down a dead-end street?

Except to transport special education students, buses generally are not routed down cul-de-sacs because of the danger to small children and property caused by the bus turning around and/or backing up in a small area.

My child is the only student using the bus stop. Can the stop be moved closer to our home?

Generally, bus stops are centrally located for all students. Bus stops are not changed to accommodate one or more students because that may displace other students further from their home. Even though other students living along the route may not be riding the bus, we must keep bus stops as they have been published. A central bus stop is necessary because other students may begin riding the bus or new families may move into the neighborhood. It is the responsibility of the parent to ensure that their child arrives safely at the bus stop.

The bus drives right past my house. Why can’t it stop at my house?

The higher frequency of stops makes other drivers impatient. This may result in drivers driving around the bus and causes greater safety concerns than the distance a student has to walk to the bus stop. It also delays the bus by increasing the number of stops, making overall student ride time longer.

What if my child occasionally needs to be dropped off at a different stop?

Students may not be picked up or dropped off at a destination other than their scheduled bus stop. 

If you would like to request a change in your child's bus stop assignment, please complete the Alternate Site Form located to the right and forward it to the Transportation Department. An alternate site is a location other than home that your child would need to be transported from or to. Scheduling may take up to 5 days. 

What do I need to do so my child will have a successful bus ride to/from school?

  • Arrange for your students to be at their bus stop five minutes before the scheduled pick-up time.
  • Monitor children from damaging the property of others at the bus stop.
  • Be aware that the bus will pick up and drop off students at the same stop every day school is in session.
  • Help your children learn their bus numbers and appropriate paths to/from the bus stop to home.
  • Review the bus safety rules outlined in this book with your children.
  • Accompany younger children to the bus stop and meet the bus at the end of the day for the first days of school, or arrange for an older child or child care provider to be at the bus stop for the first days of school.
  • Understand that the bus pick-up and drop-off times are based on existing weather and road conditions. Traffic congestion, road construction, inclement weather and population changes may cause minor adjustments in pick-up and drop-off times.  Parents will be notified of any major changes in bus schedules that affect their child.


All students are required to have an Alternate Site Form, which includes daycare information, on file for each student with the Transportation Department.

This information is used to assign bus stops and for notification in case of an emergency. Students cannot be transported to or from daycare sites that are outside the school attendance zone.

The Alternate Site Transportation Form must be completed and in the hands of the Transportation Department by August 12. There is no guarantee that we can accommodate daycare transportation once routes have been set for the start of school.

Daycare Application Procedure

Grades K-12: Bussing will remain the same as previous year.

New daycare needs or changes will need to be communicated to the Transportation Department. Alternate Site Requests must allow five days before the change can take effect. If the daycare situation changes in the course of the school year, a new form must be submitted to enact the change. Alternate Site Requests will only be accepted by a parent or guardians.

Students with Special Needs

Vehicles are equipped with two-way radios to allow drivers to communicate directly with the Transportation Department. Specially adapted seats, support and/or protective devices shall be used for all students who require such devices to ensure safe transportation. These shall be selected in consultation with the parents on the basis of the specific needs of the student.

Assistants will be assigned to supervise and assist students in transit as deemed necessary by the Director of Special Education and Transportation. Drivers and assistants are required to have in-service training in first aid and in dealing with specific needs of the children on the route.

How do I get special transportation for my child if I believe they need it due to a medical condition or because they receive special education services?

In the case of students receiving special education services, the IEP team must establish that special transportation is required as a related service in order for the student to benefit from their special education services.

In the case of a medical condition special transportation may be provided when a team of individuals knowledgeable about the student, including parent input, evaluates the need for an accommodation under Section 504. Contact the principal or school social worker for elementary students or the school counselor for middle or high school students. Also Minnesota law provides for special transportation for a student placed in an approved Care and Treatment program for mental health or chemical dependency treatment. Again contact the principal or school social worker for elementary students or the school counselor for middle or high school students.

Responsibilities of parents/guardians

  • Have the student dressed and ready to board the vehicle five minutes prior to the scheduled pick-up time.
  • Provide and assume responsibility for the movement of the student from the residence to the curb side for pick up, and from the curb side to the residence upon return of the student from school.
  • Communicate problems with special transportation to Transportation at 763-552-6287.
  • In the event it is determined that the matter is beyond the scope of the Transportation Department, the Special Education Director will be contacted for assistance.

Student Behavior

Minnesota Statute 121A.59, Bus Transportation is a Privilege Not a Right

Transportation by school bus is a privilege, not a right, for an eligible student. A student’s eligibility to ride a school bus may be revoked for a violation

of school bus safety or conduct policies, or for violation of any other law governing student conduct on a school bus, pursuant to a written school district discipline policy. Revocation of a student’s bus riding privilege is not an exclusion, expulsion, or suspension under the Pupil Fair Dismissal Act. Revocation procedures for a student who is an individual with a disability under the Individuals with Disabilities Education Act, United States Code, title

20, section 1400 et seq., section 504 of the Rehabilitation Act of 1973, United States Code, title 29, section 794, and the Americans with Disabilities Act, Public Law 101-336, are governed by these provisions.

All students, public, non-public and charter, are expected to behave in accordance with federal, state and local laws and rules, and with District and school policies and regulations, and in a way that respects the rights and safety of others. Corrective action to discipline a student and/or to modify a student’s behavior will be taken by staff when a student’s behavior does not fall within these parameters. A number of our buses are equipped with a video camera which records video and audio to monitor student behavior. We have found the cameras to be valuable for resolving student behavior issues.

Be a good neighbor

Students are expected to respect neighbors’ property as they go to or from the bus stop or wait for the bus. Good neighbors do not:

  • Litter.
  • Walk on lawns.
  • Pick flowers or other plants from lawns or gardens.
  • Throw stones, snowballs or other objects.
  • Leave objects lying across curbs or sidewalks where they might trip other students or adults.
  • Climb trees, fences, or retaining walls.

A Message to Motorists on the Road

Safety is everyone’s responsibility, please know and obey school bus laws.

Motorists who fail to stop for a school bus with RED LIGHTS FLASHING AND STOP ARM EXTENDED may be charged with a gross misdemeanor punishable by a $700 to $3,000 fine and/or one year in jail.  Flashing amber (yellow) lights are a warning that the bus is preparing to stop.

Flashing red lights and extended stop arm mean that the bus is stopped either to load or unload passengers.

Danger Zone

Please remind your children they must never try to retrieve books or papers from around or underneath the bus. We suggest children keep all papers and articles in a backpack.

Winter Safety

In winter students should:

  • Be dressed in warm winter clothing, hats, mittens and boots.
  • Use the handrail when boarding or exiting the bus to prevent slipping on icy steps or road surfaces.
  • Not stand or play on snow piles at the bus stop; students playing on snow piles could slide into the street into the path of oncoming traffic.

Severe Weather

Severe weather conditions may result in:

  • A two-hour delay in opening schools.
  • Closing schools for the entire day.
  • Closing schools before the end of the regular school day.

School Closing Information

When ISD 911 school schedules or activities change because of severe weather or other emergencies, the information is shared with the public in the following ways:

  • By telephone from the Skyward mass notification system.
  • On the District website at
  • On WCCO Channel 4, WCCO 830 AM, KSTP TV Channels, KARE TV Channel 11, KMSP/FOX Channel 9.

Did You Know?

  • ISD 911 provides transportation to and from school for more than 5,200 students.
  • District buses travel more than 900,000 miles each year.
  • All buses must pass rigorous state inspections each year.
  • All buses have two-way radios for constant contact with the dispatchers.
  • Bus evacuation drills are held twice a year at all grade levels.
  • ISD 911 maintains approximately 110 vehicles and employs more than 120 transportation employees.
  • The school district is over 252 square miles.